FAQ

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Frequently Asked Questions (FAQ)

Everything you need to know about Geen.
Will there be the Geen service in my city? Will I be able to book appointments near me?
Geen's goal is to make the service as local as possible, we want to go everywhere and we want to reach you too. We start from the big cities to arrive in the province, and start from Italy to arrive to Europe: wait for us.
Will there be the Geen service in my city? Will I be able to book appointments near me?
Geen's goal is to make the service as local as possible, we want to go everywhere and we want to reach you too. We start from the big cities to arrive in the province: wait for us.
I know a super professional who has helped me a lot, can I report it to you?
At Geen, we are always looking to expand our network of trustworthy and empathetic professionals. If you'd like to report this professional and recommend them to us, please feel free to email us at info@geenapp.it. We appreciate your support in helping us build a platform that truly empowers users with reliable resources.
What is the matchmaking technology?
The matchmaking technology is guided by artificial intelligence, it allows us to cross your requests and your profile with the profiles and specializations of professionals close to you or available remotely. In this way, we are able to give you the suggestions of all the professional figures appropriate to your needs. You will then be the one to choose if the 'match' or suggestion received is in line with your expectations and therefore you want to proceed with booking an appointment or prefer to explore other solutions, we give you the freedom to browse our network and help you choose.
How do you protect my privacy?
The protection of your personal data is our priority. At Geen, we work exclusively with data centers located in Europe and we operate in full compliance with the GDPR and European privacy regulations. We only request the data that is strictly necessary to offer you the best possible service. In addition, our virtual assistant is constantly monitored by sexual and reproductive health experts and specialized data scientists, thus ensuring a high level of security and information protection. You can use our platform knowing that your data is treated with the utmost attention and confidentiality.
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HomeBookEventiFor professionalsBlogCommunityContactsFAQ
Web app
Log InSign UpEdit your profileReset Password
ABOUT
Privacy PolicyTerms and conditionsCookie Policy